IT Support Testimonials Related to Home Users

“The importance and value of a local support from PChelp4U cannot be overstated. When an elderly PC persistently “froze”, it was not only cured, but cleaned up to such extent that it now performs faster than ever before. When the power pack hardware failed, a replacement was provided and fitted within hours. When a newish laptop seemed to commit suicide through a trojan horse infection, PChelp4U managed to restore all the data files, add improved security, and clean out all the redundant software so as to boost start-up and performance. I am impressed that work is carried out quickly and that the quoted repair times and costs have been adhered to at all times. An excellent local service!”
Neil Dury, Haddenham

“I cannot recommend PChelp4U too highly. My old computer was running so slowly that it made the average tortoise look like Lewis Hamilton. The computer was about 20 years old and I should have replaced it many years ago. When it started to go wrong, I tried to copy all my files on to a portable hard drive, in readiness for a new machine. The computer would have none of it; having saved just a few files it completely gave up. Following an advertisement in a local magazine (“Caversham Roundabout”, I think) I contacted PChelp4U and I can say, without doubt, that this was the best computer move I have ever made. I was half-expecting them to say “sorry, your files are lost” – but no! They somehow (I have no idea how) managed to copy all my files (there were literally thousands of them) from what can only be described as a “heap of junk” and then paste them on to a new computer. PChelp4U’s advice when it came to virus protection and automatic backups was also invaluable. Their choice of a new machine (Acer) has also proved to be absolutely correct. A nice bit of kit. I hope that I do not have a major computer problem in the near future but, if I do, I shall contact PChelp4U straight away.”
Roger Woolven-Allen, Caversham

“I have been using PChelp4U for 5 years now, initial contact made as my computer had crashed. They recovered the files and assisted in the purchase of a new PC to get me up and running again. Since then, PChelp4U have sourced and installed / configured my Surface Tablet, taken over the hosting of my email, configured a cloud solution for my shared documents between my devices and installed and configured a wireless solution and projector in the pavilion for the Parish Planning Committee, all with great expertise and professionalism. They also offer a very efficient remote support service which certainly speeds up resolution of problems in a very cost effective way. Many of my friends in the village are now satisfied customers.”
Richard Thurbon, Long Crendon

“My wife and I had been having problems with our respective home laptops for some time. They were slow and unreliable. In desperation I foolishly accepted help from a caller purporting to be a Microsoft technician who claimed they had identified problems with our computers. I paid them a significant sum of money to fix the problems. There was a marginal improvement, but I realised afterwards that I had been the victim of a scam. I saw some adverts in a local magazine for help with computers. I phoned several of them, and liked the sound of PChelp4U, so asked them to help us. It was one of the best decisions I have made, as they worked their magic for us! They came and checked out my relatively new laptop, made sure it didn’t have anything nasty on it, and installed a new security system on it for me. They took away my wife’s laptop and rebuilt it for her. We have been delighted with the results, which have renewed our confidence as silver surfers in using the computers. We have called several times since then for advice on various issues. In all our dealings with the team we have found them prompt, polite, courteous and very efficient, and have no hesitation in giving them the strongest endorsement possible.”
Mike Basnett, Marlow

“It is wonderful to be able to contact someone immediately when I have a problem with my laptop and to get such efficient service.”
Nan Cattell, Cuddington

“I was very pleased with the work you carried out on my lap top and would recommend your company to other clients. Thank you.”
Albert Sanders, Bracknell

“PChelp4U saved us hundreds of £s and the hassle of buying a new PC. By doing a software re-build they fixed the performance issues with our current PC – it now runs noticeably faster, and even the internet access is faster.”
Lawrence Holsworth, Dinton

“Very happy with the service you gave me and enjoying a faster computer. Thanks for your help. You will definitely be my first port of call if I have any further PC Issues.”
Sarah Newnham, Sonning Common

“I can’t recommend PCHelp4U highly enough. Having dropped my laptop on a stone floor with a deadline looming, not only did they come out the same day and retrieve the information on the hard disc they also lent me a screen to see me through until my laptop was fixed. Having had such a good initial experience with them, I asked them to look at our other computers and after rebuilding the software on both they now work far better than ever before, saving us the cost of upgrading. I wouldn’t use anyone else now and I would have no hesitation in recommending them to others.”
Susan McNicholas, Long Crendon

“My computer had been infected by a Trojan virus. I contacted PChelp4U without any prior knowledge simply because it was based locally. The response was immediate and the engineer explained clearly what needed to be done, how long it would take and how much it would cost. He completely cleared my hard disc then re-installed the programmes and data I needed whilst getting rid of those I didn’t need and also installed a much better security system. My computer was returned on the day promised, at the price agreed and the result was very impressive. Most noticeable was how much faster everything performed, quite remarkable. This was a very professional and efficient service which I have already recommended PChelp4U to friends with computer problems.”
Gerald Garratt, Haddenham

“Thank you for your help with my PC and printer. I have been very satisfied with the help provided. I particularly like the remote control option you offer as it saves me a lot of stress in trying to follow instructions over the phone. I have recommended your company to several of my friends.”
Alison John, Stock Cross

“The engineer punctually collected my pc and later, a laptop for repair which were both returned as promised exactly when we had arranged. I experienced efficient and professional service on the three separate occasions I used the company and I have recommended PChelp4U to several friends locally.”
Tim Ecott, Cuddington

“PChelp4U are 100% professional 100% of the time. Willing and able to take on any pc problem I’ve had, quickly and efficiently with very reasonable fees. My pc is extremely important to me and it is comforting to know that PChelp4U is just a phone call away.”
Jan Collins, Thame

“How I wish I had found this company earlier! My computer had become slower and slower! It was returned on the day and time arranged and is now a joy to use. Everything was explained well and easy to understand for a non-expert user. I will certainly be happy to recommend them to anyone having problems.”
Sue Owens, Haddenham

“Many thanks for the prompt efficient service, I love the new interface and my machine is now performing much quicker – it’s just brilliant. I will have no hesitation in recommending you to others.”
Sue Dobson, Hillesden Hamlet

“I would like to thank PChelp4U for their speedy and professional service. I required a hard drive upgrade to my laptop and it needed to be solved over the weekend. They were accommodating to my needs and kept strictly to the agreed schedule. The work was carried professionally and to my satisfaction. I would certainly use them again.”
John Henderson, Blackthorn

“My computer had been giving me trouble for some time, running slowly, requiring constant updates and finally not allowing me access to my web browser. I was frustrated and felt helpless. I phoned PChelp4U and was told that they were able to pop in on that same day (Saturday) – relief. The engineer had to take my PC to his workshop and must have worked on it over the weekend as I had it back on the Tuesday as promised with new security software installed and an overhaul of the system, and it now works like a charm – better than new. My husband opted for the security software too and we are no longer bothered with constant security updates – they happen in the background on both our pcs. We feel reassured to know that we can now be helped by PChelp4U remotely if necessary. We feel really well looked after and would sincerely recommend PChelp4U to anyone with a PC problem.”
Barbara and Peter Simpson, Little Kingshill

“We would like to thank you for the recent work PChelp4U carried out. You assessed the issues quickly and sorted out the laptop and desktop problems in a very efficient manner. We were very impressed with the prompt response and the very professional but approachable service and we appreciate you being so understanding and patient. Everything is now running smoothly here and a lot faster and now that we have the new antivirus and internet security installed, we feel safe in the knowledge that we are now fully protected without the performance of the machines being compromised. We would certainly not hesitate in recommending your services to others.”
Tricia Pope, Steeple Claydon

“I was delighted with your initial response to my request for help. Unlike many others in your “trade” you were very prompt in diagnosing and providing a permanent solution to my problem at a very reasonable price. Furthermore you were very patient in dealing with minor questions once the software system had been rebuilt. I have no hesitation in recommending you to anyone in a similar position to myself.”
Nicholas Reynell, Brackley

“I’d like to thank you for the efficient, friendly and fast service, servicing two computers, setting up printers, and installing up-to date security. Given the amount of work, my wife and I think the cost was reasonable, and it’s a comfort to know support is available locally. I’ve recommended you to my sister in Leighton Buzzard, and will do the same to neighbours and friends here in Winslow.”
Ed and Susan Hounslow, Winslow

“As I work from home for a non UK company it is essential that I have access to good IT support. My laptop had lots of software conflicts which were slowing the machine down. The software rebuild has brought it back to speed. I also had a problem with the laptop freezing and shutting down. PChelp4U configured the corrupt drivers and it is now up and running again. Thank you for your prompt and efficient service.”
Joe Arnold, Winslow

“Very happy with the work that PChelp4U did for us. They responded promptly to our enquiry, came round to see us and assured us our computer was not beyond help. All fixed within a couple of days. Don’t think they could have done more. Excellent.”
Geoff Rendle, Winslow

“My computer was giving problems and I am delighted I contacted this business for assistance. I was given a “Day /Time” to visit my house, which was adhered to (most unusual these days). On the spot repairs could not be completed and my desktop machine went to their workshop. When it was taken, I was given a day/time it would be returned completely overhauled. This return time was also adhered to. A lot of “junk programs” I never used were removed, which gave me faster response times. A completely new “Anti-Virus-Security System” was installed which has many enhancements over the one I previously had. Later, I received a follow-up email, to see if I was still happy with the overhaul – a nice touch. I highly recommend PC-Help-4U as an efficient and importantly, local business for all computer linked problems.”
John M. Ward, Haddenham

“I was very happy with the service you provided. My laptop crashed at a very difficult time (not that there is ever a good time). You responded quickly, kept me updated through your diagnosis, and carried out the necessary rebuild quickly and effectively. You returned my fully restored laptop when you said you would, and I feel that the charge for the work done was very reasonable. I would (and have already) recommended your services.”
Kevin Chappenden, Buckingham

“My desktop PC locked up on shutdown and all attempts to restart the PC failed. I phoned PChelp4U and the engineer arrived later that day to check it out. He could not repair it there and then, so it was taken away for checking and for the hard drive to be cleaned. New security set up and back-up applications were recommended and installed, both on the desktop and my laptop computers. He also, sorted out my network connections with the laptop and older desktop PC so that I could have access to folders from any of the computers. Within a couple of days, all was sorted and the pc was working well with quicker start up times and with reliable backups to external hard drives. I have no hesitation in recommending them for their prompt response and valuable advice. They will be my first port of call in future.”
Tony Buckingham, Winslow.

“We were very happy with the service you gave us. It was really nice to have someone give prompt and very professional service. What a joy. Thank you so very much.”
Carol & Stuart Monro, Haddenham

“I would like to commend the work done. My computer ceased to function last year and I telephoned PChelp4U. Despite a full diary they came out that day and did not give up until they had it working again. Friendly and courteous they will always be the firm I ring when I have computer problems.”
Martin Andrew, Haddenham

“I’m really pleased with all the work you did for me, so a big thank you for that!”
Caroline Blake, Buckingham

“We’re very happy with PChelp4U’s efficient service. The engineer quickly sorted out our home office computers, improving performance and solving some mind-bending synchronisation issues along the way. Also repaired a damaged laptop very cost-effectively.”
Greg Smith, Long Crendon

“I have used PChelp4U to upgrade the HDD system on my PC with more capacity and to recover data from a dysfunctional HDD. This was achieved easily, swiftly and expertly by the engineer with barely any interruption to my PC output. The PC has performed faultlessly since the ministrations.”
Mark Harvey, Haddenham

“I recommend PChelp4U to all my friends and family. They have rescued me on more than one occasion when I have had problems with my computer, completely rebuilding it after it was affected by a virus and then installing a security protection package. Great service and reasonable charges.”
Susan Joyner, Haddenham

“My laptop was rebuilt and now works perfectly. I would recommend PChelp4U to anyone who needs a computer expert.”
Sylvia Sherwood, Stone

“Despite having had my hard drive, motherboard, heat sync and fan replaced by the manufacturer on my 9 month old laptop, I was still having a range of highly disruptive problems with it. The engineer from PChelp4U came out to see me very quickly, ran a range of diagnostic checks and identified the problems immediately and accurately. He also installed new anti-virus software which is speedy and rigorous, as well as giving me advice over the phone about a specific issue. They have been extremely helpful and thorough and I can highly recommend PChelp4U.”
Rosie Stevens, Stone

“We were very pleased with the prompt service PChelp4U gave. They not only got our printer to receive instructions from the Mac, but it now also scans, which is an additional bonus. PChelp4U’s number is now on our file and we will always contact them regarding our Mac.”
Barry and Veronica Keating, Dinton

“My six year old PC was very slow and I was having to work around an increasing number of glitches. I rang PChelp4U and 30 minutes later my doorbell rang (he was just passing). We discussed my problems and within half an hour he left with my PC under his arm. 48 hours later it was returned after a complete rebuild and is now working at least twice as fast as before. Brilliant!”
John Gornall, Stone

“Just a quick note of thanks, our pc is running like a train! Fantastic to get quick boot up and internet connection.”
David Dust, Oakley

“Our computer was rebuilt and we have been very satisfied with the work done – we had thought that we needed to buy a new PC but, following the rebuild, it is now running much faster. We recommended PChelp4U to a friend and they set her up with a new PC – another satisfied customer. We will definitely continue to recommend PChelp4U to other friends in need of computer expertise.”
Doreen Urch, Oakley

“After a very reluctant decision to acquire a laptop, I called in PChelp4U, who came to my home and talked me through many ‘ins and outs’ of buying a laptop. I would not have known where to start or what to choose, but thanks to PChelp4U all that was done for me and the engineer set it up and showed me how to get started. My main interest was to email my son, abroad, which thanks to PChelp4U, I can now do.”
Pamela Fenn, Oakley

“I have used the services of PChelp4U as computer consultants from whom I have received very competent and timely advice on our PC operating needs.”
John Holding, Long Crendon

“PChelp4U has provided me with an efficient and friendly service at a reasonable price.”
Peter Williams, Haddenham

“We would like to say thanks to PChelp4U for the work done with our computer. We have previously tried two of the leading brand antivirus softwares and in both cases they have slowed the computer down by clogging up the memory. The one PChelp4U recommended and installed is great. It’s been over six months now and the computer’s still working very fast and efficiently. Thanks again and we look forward to using PChelp4u in the future.”
Bethan Knowles, Haddenham

“I have used PChelp4U for nearly a year. Having purchased a computer but sadly a complete novice I needed help. Being a pensioner who was very sceptical of the Internet, I may not have been one of the easier pupils. I found the engineer to have thorough knowledge of all aspects of the machine itself and its many uses. His guidance and patience gave me the confidence needed, and an introduction to, a whole new Internet world. All questions, however simple, were answered in a detailed and polite manner. I often do, and would recommend PChelp4U to anyone who needs technical or friendly advice for their computer.”
Freddie Lodge, Long Crendon

“Until recently my laptop was a piece of frustrating wizardry. Now thanks to the PChelp4U engineer’s teaching and his skills in putting right faults on my computer, I really am getting benefit from wider usage. What is more, I know there is always someone at the end of the line to give willing and helpful advice.”
Mike Midgely, Haddenham

“It has always been my intention to write to you to thank you for setting up my new computer at short notice. Everything has been working perfectly well with no problems. I was taken up by the prompt, courteous and very professional manner you went about it and I shall certainly be contacting PChelp4U the next time I require any repairs or other carried out. Once again a big thank you.”
Tony Dorsett, Long Crendon

“I am very pleased with the work that PChelp4U carried out for me recently. The engineer arrived promptly, carried out the work (sorting out a problem with my wireless printer) and then returned to install new anti-virus software, which is working fine and not slowing down my computer like the original software was.”
Alan Ayres, Haddenham

“I turned to PChelp4U one day when I had a problem with installing my new printer. I was very pleasantly surprised when they came out on the same day and not only installed the printer but took away my PC which had virtually ground to a halt and returned it 3 days later as promised, when it was working beautifully. Since then I have again turned to them with a simple problem this time and once again they were able to help me straight away. I now feel confident of asking them for help whenever I have a problem.”
Tessa Prodger, Long Crendon

“We were very happy with the work and will be back for more if we ever need it.”
Mike Dickson, Haddenham

“I am new to you company and so far I have been very pleased. I now feel very happy that you are able to help me by linking your computer to mine and making adjustments to help me.”
Barry Hampton, Stewkley

“I was delighted with the speed with which you were able to “overhaul” my Mac, which has been working so much better ever since.”
Michael Maddox, Adstock

“Thank you for your email and all the help you have given me since putting the computer in for me. Always quick and efficient and a great help altogether. Thank you for all you have done for me.”
Jo Scott, Oakley

“The recent service I received was by phone. The instructions were clear and quickly resolved my problem – many thanks.”
Jim Robinson, Haddenham

“We have been completely happy and satisfied by the level of service and the way you conduct your business. We have now used your service on several occasions for addressing our anti-virus software issues and most recently the scoping of a specification for a laptop for our daughter and the subsequent purchase. We would happily recommend you and your services for any IT and computer matters. Very reliable and prompt, not to mention someone who is honest and trustworthy.”
Sukhie Mattu, Stone

“I must say how much I appreciated your help in bringing my computer back to life. I really thought it was going to need replacing but you came and fixed it in a short space of time at an extremely cost effective price and also extremely quick – it was 3 days I think. I would certainly recommend you to any person with a computer problem. Many thanks for a prompt, efficient and rapid service.”
Bryan Trinder, Brackley

“We have been really pleased with the computer since your company upgraded us to Windows 7 – it is so much faster than Vista. Rob was extremely helpful when he visited us and the service was quick and efficient. I have already given your company name to a couple of friends so if they are still having problems they will contact you.”
Janet Harris, Hazlemere

“I was pleased to have my PC running well after the servicing. I would not have known what was needed to speed it up, or how to upgrade to Windows 7. Aged over 71, I am learning as I go along and saying ‘RAMs are low’ to me, is like another language. Nor did I have any idea the disc drive was broken. It is running well but good to know there is someone I can call if a problem arises.”
Vivienne Nash, Tyler’s Green

“Thank you for your service. Well done!!!”
Bill and Doreen Stripling, Holmer Green

“I would like to thank you for the efficient service you provided when my PC was going slow and also for replacing the Hard Drive which was physically damaged. My PC has never ran so fast and also the Anti Virus you recommended really is working for me. I would not hesitate to recommend you to friends a family should they ever need help.”
Valerie Smith, High Wycombe

“I have been using the services of PChelp4U for the last 3 years and have found them very helpful and professional.”
Reg Newman, Haddenham

“PChelp4U did an excellent job reprogramming my terribly inefficient computer which continues to function speedily and well two years later. Highly recommended.”
Peter Lewis, Haddenham.

“Thank you very much for your e-mail. I am very happy with the work PChelp4U did to my computer. It works like a dream. Once again thank-you. If needed I will call again for help.”
Mrs Dunn, Brackley

“Thank you PChelp4U. Am doing OK with the computer and will and have recommended your services. For me, ’twas money very well spent….also following your advice to get a new router from Tesco.net helped. Thank you.”
Tina Julian, Bicester

“We have been very satisfied with your work and the computer is working beautifully. Thank you for all your help, the speed at which you dealt with the problem and your delightful manners. Thoroughly recommend you to anyone who has problems with their computer.”
Valerie North, Great Missenden

“We would highly recommend PChelp4U to friends and family. The new router works like a dream with internet coverage now in all parts of the house. The younger members of the family are both delighted with the laptops you recommended. Thank you for all your help.”
Ian and Ali Simms, Haddenham

“I was happy with the service you provided and every thing is going well so far thank you.”
Julia & Tina Freshwater, Aylesbury

“Thanks to PChelp4U, my wife’s laptop and my PC have been brought up to date in terms of operating systems and spring cleaned of old unwanted and mostly unnecessary software, which has enabled them to operate quicker and easier (no more pulling our hair out waiting for responses) than previously, therefore putting off the purchase of replacement hardware. The service was prompt, very effective, efficient and reasonably priced.”
Mike & Linda Hayward, Buckingham

“My old desktop which is in daily use, started to present several problems at an extremely critical time in my work schedule. PChelp4U immediately responded to my request for help. A visit was offered for the same evening – which further extended the engineer’s already long day! The problems, including a virus, failing battery, and memory limitations were dealt with efficiently and effectively (over a weekend) and my machine returned to me in full working order once more. I was impressed with the quick response and efficient repair service and highly recommend PChelp4U to others.”
Ann Abraham, Winslow

“PChelp4U helped us with our racing pigeon clocking in data and also a broken screen on our laptop. We found them to be efficient, professional and they always turned up on time for appointments and have helped over the phone when needed. We would use PChelp4U again in the future and would not hesitate to recommend them to friends and family.”
Diane Gosling-Smith, Haddenham

“Since I am not technically-minded, and hate to try to experiment with a setting or a drop-down option (partly because I have a fear that it will cause an irremediable problem for my tried-and-trusted working methods, and partly because some of the language seems counter-intuitive), these changes have had their traumatic moments. I am pleased to say that pretty well all of those that can be solved have been, by telephone, e-mail, remote access or a visit, and that your patience in handling various queries, including some which must seem very trivial, has been very reassuring. Apart from your evident understanding of your subject, the fact that you have made all necessary visits yourself has been vital to my peace of mind, and the use of remote access can offer more efficient assistance on small problems. This is by way of a welcome contrast to the previous business which installed and looked after my equipment, which sent along a different person on almost each occasion, some of whom seemed to have little experience. In the computer business, as in many businesses, where there are many options available to achieve a required result, there is a natural tendency for people to assume their own way is the best one, without considering the methodology of the person before, and the result was that my systems became unwieldy, with different advisers starting to overlay inefficient alternative approaches on existing straightforward arrangements. It is a great relief to have consistency of personnel and approach, and a feeling that one person at least has a grasp on how my systems work.”
Tony Ring, Little Kingshill

“Thank you very much for all your help with our emails. Some of the problems lie with me as I am a bit slow with my hands. Thank you for being so patient with us oldies. You all deserve medals.”
Anne Vaughan, South Heath

“2 years ago PChelp4U got me out of a scrape when a virus attack froze my PC and I was worried that all my files might have been lost or corrupted. The engineer took the PC away and cleansed the whole system and returned a much faster machine. They recommended a security system that has been a great success and after I had paid for a new license, PChelp4U contacted me to remind me to renew the existing license and managed to get me a refund (at no extra charge). The service is swift and efficient. I highly recommend it.”
David Chaplin, Haddenham

“We are very satisfied with the work carried out and would contact you in the future if we need any help/advice.”
Claire Cartmell, Stone

“I would wholeheartedly recommend PChelp4U for transforming my computer and I have recommended them to friends. They are equally pleased with him. As a lady of a certain age, I needed help and patience and this I got from PChelp4U.”
Sheila Baker, Hazlemere

“That’s twice in the last few years PChelp4U have come to the rescue. First my hard drive failed and I thought I had lost all my records of the previous 10 years. You managed to extract all the data and re-loaded it in a newly installed drive. Phew! Then, when problems arose with some peripherals, it became apparent that my RAM capacity was antiquated and not up to current demands. You provided new equipment and set it up with all data loaded, nursing me into the radically new operating system that is Windows 8. While you were at it, on both occasions, you gave us advice on a number of user problems with my wife’s laptop, including upgrading the operating system to Windows 7. And there were supplementary adjustments on both computers, which you were able to carry out with remote access – a remarkable facility. All this for a very reasonable price for the time taken and the hardware supplied. We are most grateful and, with our increasing dependence on computers, it is a comfort to know that you are there.”
Andrew Gordon, Haddenham

“This is just to say that every thing has been fine since you fixed my laptop and I would recommend PChelp4U to anybody who has a computer problem that cannot be solved. Many thanks.”
Chris King, Bicester

“Thank you very much for your excellent, professional service. Having encountered irritating problems with my school laptop, which had been on-going, I contacted PChelp4U who rectified my machine and improved its efficiency very effectively, taking great care, and all at a very reasonable price. I would not hesitate to call upon PChelp4U again, should I have need so to do.”
John Barnett, Stewkley

“I have just had my desktop re-built for the second time by PChelp4U. If I had taken their advice to change my anti viral software at the first rebuild, I would probably have still been able to use my PC and would not have had to endure the frustration of using the software “technical support” centre! Good service, reasonable price, and have accepted the advice to change anti viral software which I must say does not impede performance or slow down the “works”. Will certainly call on PChelp4U for any future support in the future.”
Noel Bones, Winslow

“We have been very satisfied with the support you have provided so far. Rob was very efficient in getting us back on line during the last visit and even managed to clear up a long standing problem my partner had with trying to send e-mails from her IPad.”
David Hobbs, Great Kingshill

“Just a note to thank you and your team for helping to sort out my desktop problems. By talking through the problem with me I was able to restore internet commections. I followed your advice regarding the screen being out of line and all is now well. I have recently given your name to a colleague who is having trouble with Windows 8. Thanks again for your support it is good to know you are only a phone call away.”
John Rowden, Long Crendon

“I was very pleased with the service you gave me. My problem was quickly identified, the solution explained simply, and carried out as quickly as I could expect with the minimum of disruption. The automated back up to my external hard drive, which you installed for me is a wonderful time saving device, as well as giving me peace of mind.”
Chris Hardstaff, Hazlemere

“Thank you so much PChelp4U for all your help with my PC problems. I am so grateful and thrilled with the fact I found you. I certainly did not expect to have such luck! indeed, I did not. I feel secure in the knowledge I can turn to you with any problems.”
Belinda Bentley, Haddenham

“I have used PChelp4U several times and the service has always been prompt, efficient, reliable and the fee very reasonable – what more could one want?! Thank you.”
Dr Jan Karmali, Haddenham.

“I have been most grateful for the prompt, efficient and helpful way PChelp4U sorted out my serious computer problems. The patience shown by Rob was quite remarkable and I am delighted with the result. I would highly recommend this inexpensive service.”
Tom Holden, Watlington.

“I discovered PChelp4U through the Roundabout magazine. My laptop needed an overhaul – the first thing that impressed me was that there was no call out charge – and everyone understood that I was not IT guru and understood “my language”!! Their response was immediate and they took my laptop away and it was back within two days – and much better for it. Not only did they fix the laptop but they spent time talking to BT on my behalf to fix an email problem – I couldn’t recommend them highly enough.”
Jill Poll, Stoke Row

“We are very happy with the service and will be in touch again, but not too soon, I hope! And we have recommended you to a couple of other people already.”
Elizabeth Dean, Hughenden Valley

“Very pleased with the new PC. Much faster and more efficient. Bit of a learning curve on some things but so far so good. Not found anything missing as yet. Thanks for all your help.”
Roy and Val Allcorn, Holmer Green

“I am very pleased with the service provided by your company. Everything I require has been reloaded onto my computer, and I now realize how slow the original set up was. The problem I experienced i.e.no internet connection, has been addressed, and the new operating software, and virus protection, seem great. Thank you for your help.”
Keith Tyrrell, Prestwood

“I have been very impressed with the quality of service I have received from PChelp4U and at a reasonable price.”
Dr Raymond D. Lohr, Long Crendon

“We were happy with Rob’s work with our hard drive and the new installations he loaded for us.”
Carol & Andrew Hornsby, Holmer Green

“I was very impressed with PChelp4U, I was struggling with my ‘slow’ Lap Top, saw the Advertisement In ‘Round and About’. Charlie arrived on time, and explained to me how they could help. Within 2-3 days I had a new Dell Lap Top. I was given training on the new Computer all very efficient. As PChelp4U advertisement states,[ A Personal professional service with a Smile] plus their reasonable rates is correct. I would certainly recommend Ben and his Team.”
Moira Turner, Marlow Bottom

“Ben and his team have been so much help when we have had computer problems. They are very courteous, prompt and understanding, as we have limited computer knowledge. We have been very happy to recommend the company to friends.”
Sue and Bob Owens – Haddenham

“My home office workstation has served me well over the past 5 years, and I had two choices, buy a new one and transfer the data, or give my PC a new lease of life. I decided to go for the latter (I have a fear transferring data and as a transport conversion engineer I have some very valuable work) and saw PChelp4U in the MK18 business services magazine and contacted them. Ben was my sole contact and provided a service, whereby he took away my machine and returned it three days later – absolutely first class. My laptop will be next I suspect. I have no reservations in recommending PChelp4U. Thank you.”
Brian Eldridge, Buckingham

“All is going well now. Very many thanks to your excellent Company! Best wishes.”
Tom Holden, Watlington

“The service was first class, efficient, friendly and technically top-notch at a sensible price. We are very happy with everything you have done and would have no hesitation to use you again or to recommend you to friends and family. Thanks again.”
Tony Faerber, Hazlemere

“On the occasions that I have needed to use you it has been totally helpful and very positive. I have recommended people to you and will continue to do so.”
Den Roberts, Haddenham

“Yet again I can only say thank you to Charlie for his patience while trying to sort out the problem I had with my printer. This was all done online – a very efficient way of dealing with a technical problem.”
Moira Turner, Marlow Bottom

“Having been the (stupid) victim of a computer scam, PChelp4U came to the rescue and not only cleaned up my PC but restored my confidence in it too. I took the opportunity to have them rationalise the security measures I had in place which they were happy to do and my computer is now not only secure but working twice as fast as it was before. I will certainly use them as my first port of call with any future problems.”
Ian Travers Smith, Aylesbury

“My last computer set-up was about 8 years old and showing signs of committing suicide. I took a chance and picked a local business out of the free paper to sort out my problem and have had no regrets so far. Everything was handled very smoothly from putting me a package together and installation. My only regret is that I do not now have Joanna Lumley letting me know when I have an e-mail.”
Ken Marsland, Kidlington

“I was very pleased with the work that your guy did for us (think his name was Rob) he was professional, pleasant and courteous: he even solved the problem of 1 of our computers losing a signal all the time. I would certainly recommend your company!”
Maureen Samwell, Chinnor

“Rob resuscitated my non functioning Laptop quickly and competently. I would have no hesitation in calling upon you again if the occasion arose, or in recommending your service to anyone else. Thanking you.”
Brian Key, Aylesbury

“I’ve only once had aftersales service, and it was really only a continuation of the original job. I found both Robert and Ben at PChelp4U extremely helpful, very punctual, and able to explain things more than clearly. On the one occasion I rang for advice, they promised to come within hours, but in the end the problem of a lack of internet connection resolved itself.”
Judy Brown, Brill

“Its a New Year and suddenly your PC stops working, panic sets in, I put in a Google search ‘Help me’, this goes on for days in the meantime my blood pressure is rising. Well what do I do now I ask myself? I picked up a copy of the Winslow Parish News and then I saw an ad. for PChelp4U. 24 hrs later I rang them up with trepidation but soon my fears just faded away. I spoke to Ben Blakeman and immediately I was put at ease. Ben grasped the problem straight away, I took my PC to him and he kept me in touch of developments i.e. any costs etc. Within 36 hours Ben had my PC up and running and I was left feeling very happy and satisfied with the service I had received. I would have no hesitation in recommending PChelp4U. (PS my blood pressure has now gone down).”
Peter J Pepperrell, Winslow

“Thank you for such a quick turn round with the computer – I had no joy with the laptop and couldn’t access my emails at all. The chap who came out with it was extremely pleasant and very helpful.
Thank you once again for a superb service.”
Sue Owens, Haddenham

“Many thanks for a swift rebuild on our pc we are very satisfied with the service from you, our pc is like new we would highly recommend your company to any user with a problematic pc from very satisfied”
Maureen Szirbik, Buckingham

“Excellent service with rapid and efficient response. Very happy to recommend to future clients.”
Jenny Braun, Long Crendon

“A big thank you for all the help That Rob gave me on sorting out the troubles I was having with my new computer and windows 8 The first chap who came from another advert totally ripped me off and didn’t fix the said problem. So, a big thank you again see you next time”
Ray Biggs, Warfield Park

“I am very pleased with the company; they responded promptly to my request for help, rebuilt my lap-top at a very reasonable cost and and returned it as promised at a time convenient to me. It has given me no problems since the work was completed nearly a year ago. I am happy to give an unqualified recommendation.”
David Jones, Abingdon

“I have much appreciated your help, both in resetting our PC with Windows 7, and with follow-up in getting my Veho slide scanner to operate again. Your patient explanations to one who was brought up on slide rules and typewriters is very welcome. I will happily recommend you to other IT strugglers.”
Bob Matthews, Burcott

“A chance “flick through” a small local magazine when the advert for PChelp4U caught my eye. This was at a time we were having computer problems and so I called them. What a good move that turned out to be! The service I’ve received has been very efficient in terms of response time and quality of work (no job too small); and anyone you speak to is very pleasant and helpful – in short, a first class service all round! Our computer now works better and faster than it ever did, and we have already recommended them to several friends.”
Pete Dier, Abingdon

“I was very happy with the work, converting my PC to Windows 7.”
Alan Weston, Dinton

“Very much liked your original advert and the friendly style of your visiting experts.”
Dennis Bartlett, Reading

“I was more than impressed with the service you provided which was to get rid of Windows 8 and install Windows 7 on the laptop which my wife bought as a present a year or two ago. Despite many attempts, I just couldn’t get my head round ‘8’! Your local man called exactly at the time he suggested, took the laptop away and delivered it back seven days later with, not only ‘7’ installed but a superb anti-virus application, too. I am more than delighted with your service and have no hesitation in recommending your business to any of my friends/acquaintances who might need help.”
John Bustin, Marlow

“Many thanks for all the help PChelp4U gave me in restoring my sluggish computer and laptop. So much quicker and user friendly now.”
Pat Rutherford, Calvert Green

“PChelp4U have come to my rescue on several occasions when I have had problems with my laptop. They are extremely helpful, giving a prompt, professional and friendly service. I will definitely use them as my first port of call with any future problems. Highly recommend this company.”
Maggie Haile, Marlow

“As an ignorant “silver surfer” I was pleased to find prompt and friendly help from PChelp4U when
my computer needed an update. I have recommended you to a friend.”
Joan Thornhill, Buckingham

“Just an e-mail to say thank you to Ben at “pchelp4u” for the excellent service and patience I received .I contacted them via an advert in our Haddenham Parish magazine . The service was prompt I not very computer literate , had several problems all sorted .I had a complete computer clean up E SET SECURITY for 3 years back up solution and remote set up , no further problems . The security has picked up several unsafe e-mails . In October Ben helped set up my iPad air .I would recommend them to any one needing IT support for the prompt helpful service.”
Jean Dorton, Haddenham

“Service has been perfect for my needs, queries always responded to efficiently & speedily. Nothing ever a problem and staff always knowledgable and friendly.”
Stuart Lane, Hurst

“Having been retired for eighteen years now, I find it very difficult sometimes to keep up with technology and to sort out problems with my computer myself. The PChelp4U team are always so friendly and helpful, both on the telephone and when they visit my home, and have always provided a prompt and highly efficient service. I feel very relieved to know that I always have the team giving me valuable assistance whenever needed, and would unconditionally recommend PChelp4U to all my friends and acquaintances.”
Jane Cannon, Marsh

“I am really pleased to have found you having received very poor advice and workmanship from others. As a complete “non-techie” I need someone who listens to my issues and without patronising me will go away and fix things for me plus explaining matters to me in language I can understand. Thank goodness I found you guys at PChelp4u because that’s just what you do for me, well done.”
Phil Simmons, Chalgrove

“I am indeed very satisfied with your responses to various problems, both with [Robert’s] site visit, and your advice on the phone. I am happy because you are friendly and helpful; you treat it personally; and you ring back and follow up. These are business secrets which lead to success.”
Dr John Nandris, Murton

“My sister and I would like to express our thanks for the prompt and very efficient service we have received from PChelpt4U. It is very comforting to know one can speak to a member of your team and receive very useful and satisfactory answers and help to any queries we may have. We have no hesitation whatsoever in highly recommending the company and have in fact handed out your business cards to many of our friends. When we had problems a few months back we received good service in restoring our computer and also 3 years anti virus protection which puts our minds at rest for this long term. We wish every success to your team and company for the future.”
Joan and Rita Clark, Aylesbury

“Thank you PChelp4U for the invaluable service you provide to people working from home. Having previously been reliant on my office IT support teams, a change in career and working from home meant I had no idea where to turn when my home PC had problems. PChelp4U were professional, responsive, helpful, and friendly and allowed me to get my PC issues sorted in a timely manner which did not impact my work schedule in any way. As a result I knew exactly who to call a few months later when the laptop needed attention. The perfect service for the new generation of computer dependent home workers!”
Sam Lambert, Newbury

“My 4 year old HP ‘all in one’ desktop suddenly died and would not boot. I feared the worst and had not backed it up for about 4 months. I didn’t want to take it back to John Lewis; they would probably return it to HP and I didn’t want to risk HP (if it could be fixed) resetting everything to a factory setting, wiping the hard drive and deleting all my apps.
I decided to try a local company; someone I could talk to directly about the problem and possible remedy. I saw a local ad for PChelp4U and called them. They were very helpful and collected my PC the next day for diagnostic tests. Unfortunately it was the motherboard that had gone making a repair not cost effective. So be it, but my main concern was whether my hard drive could be saved. They collected my back external drive and in a few days returned it with all my data, photos, music etc recovered at a very reasonable cost. I would certainly recommend PChelp4U for major home PC problems.”
Graham Chatten, Hazlemere

“Very happy with the prompt ans efficient service I had. I will be using your company again, when necessary, and will be looking for a quote from you for a new computer towards the end of the year.”
Eddie Schleising, Thame

“Very pleased with the service.”
Bruce Underwood, Haddenham

“I am very happy with the service received from you to date.”
Bob Webster, Ickford

“Happy with the service I have received, thank you.”
Frances Bull, Brill

“Hi – I found your service excellent – prompt attention when I had problems and swiftly sorted – what more can you want ? – cheers..”
Maurice Southwell, Haddenham

“I am sending this e mail as a “commendation” of the service I have enjoyed from your business. I am a “personal home use only” computer user. Over the years,PChelp4U has sorted out problems I’ve had, installed anti virus to my machine, commissioned a new Laptop ( to include all data transfer). I have bought a Printer from them. The remote support service has proven very useful and fast. My most recent contact with the business was to ask about “Windows 10” and to recieve good advice. If I have computer issues, my first thought is “contact PChelp4U””
John Ward, Haddenham

“You have been very helpful and your “remote access & fix” service is really useful.”
Chris Blumer, Cuddington

” It is not just PChelp4U competence and capability with all manner of communication equipment that makes me confident in recommending them to others, but their manner in which they conduct their business. They don’t just service your equipment they serve you, the people in need of their expertise and professionalism, at the time of your needs: and promptly.”
Cliff Craig-Butler, Haddenham

“Very prompt and efficient and reliable!”
Dr Mike Thirlwall, Haddenham

“As you know I had a lot of problems with my computer. I delayed writing to you to be sure that everything is now Ok, which it is. The computer is now working fast and all the `rubbish` has been cleared out. The service you provided was fast, efficient and friendly and I have no hesitation in recommending you to friends and business associates who may be in need of help.”
John Rowden, Long Crendon

“I am very happy with the help I get from PChelp4U. I don’t have to use it’s services very often but it is good to know that Ben & his team are there. It is extremely useful seeing all the help one can get, which I have to admit, I had not realised before reading the latest email. It is all very reassuring!”
Gordon Collins, Long Crendon

“The young man who came out to help was excellent. Thank you. Computer been great since i got it back.”
Dawn Micklem, Chinnor

“I would like to thank you for getting me back online and for the very good advice you gave to me. Now we know where to go for GOOD help.”
Warren Ford, Long Crendon

“For some time my PC had been taking longer to awake, also became slower in response time. In March 2015 I came across an advert by PChelp4U & asked for their help. The PC was taken away & returned at a convenient time. I have had no problems with it to date (September 2015) so I would recommend PChelp4U to anyone with a PC that has a problem.”
Maurice Williams, Didcot

“I would like to thank PChelp4U for setting up my new computer in a very timely and efficient manner making the whole process painless. I would not hesitate to recommend them and look forward to their continued support should the need arise.”
Yvonne Hill, Woodley

“I should just like to thank you for all your help with choosing my new computer. Swapping from a desktop to a laptop was a bit of new thing for me, but you made it all so easy. Having you to rely on to transfer over my data from my desk top to my new laptop was wonderful. I was dreading that. I love the ease of my new laptop, and the new printer, scanner, has been very easy to use. Great quality of the printing. I am interested in technology, but certainly need help to work with it. Thank you very much.”
Val Watson, Abingdon

“You have been a fantastic company to be with and you have sorted my problems out very quickly”
Mike Smith, Thame

“I was experiencing a few problems with both my pc and laptop and on contacting pc-help4u they were very quick in their response and worked in a very efficient and professional manner. They made some suggestion as to how the various issues could be resolved and carried these out to a very acceptable standard. I have no hesitation in recommending them and will certainly use them again in the future.”
Geoff Mason, Newbury

“My wife and I have used PChelp4U on a couple of occasions. I have a laptop with Windows 7, but when we bought one for my wife it had Windows 8 installed, and we both decided that it was too much of a hassle for either of us to use. PChelp4U removed Windows 8 from her laptop and installed Windows 7. At the same time they installed virus checking and other safety software on both our laptops. On another occasion my laptop presented me with the dreaded blue virus screen and my system refused to work. They took it away, sorted out the problem, downloaded everything needed, and everything is now working fine. My laptop is also set for PChelp4U to take control of my laptop remotely so that they resolve problems without having to come out – another useful and quicker service. We would recommend PChelp4U for everyone who is not able to fix C bugs and problems without assistance.”
Ian Strange, High Wycombe

“Thank you for your help with sorting out my computer problems. I am not very good with systems and you are very patient with me and understand the difficulties I have interpreting computer jargon and commands. You regularly update my firewall and check for bugs. It helps me feel safer, than I have been in the past, from scammers.”
Tricia Ramage, Wokingham

“Very happy with the work PChelp4U did for me. They responded quickly to my enquiry, came round to see me and told me gently what I thought was true – my old computer was beyond repair! We discussed a replacement in non-computer jargon together with the software that I really required for my needs. Having agreed a price for a new machine, my old PC was taken to their workshop where all my files were successfully transferred to the new machine. I was so happy with their work that I agreed to their remote support cover for £12 per month – what peace of mind! I have had no hesitation in recommending PChelp4U to my friends.”
David Rogers, Aylesbury

“I am happy to give a testimonial to “PChelp4U. As the business name implies, “help for you” and I have been glad of help on several occasions. I have always found I get fast excellent attention every time needed. The “remote access” facility means a home call or workshop visit are not, in most situations, necessary. Sometimes, for a limited experience home user like me, a simple brief chat with Ben is all that is needed to sort out a problem. I have been so satisfied with the service given every time, that I decided to take out a “service contract” at a fair monthly subscription. For peace of mind, I recommend this to all clients. Well done PChelp4U, I wish you every future success with your business.”
John Ward, Haddenham

“I am very happy with the service from PChelp4U. You always get back to me promptly and sort out problems and set up new software. It takes away the anxiety and lack of control that arises when things go wrong or to protect against failure. Many thanks to all the team who work when the work needs to be done and to get it completed.”
Denise Hadow, Pangbourne

“I am happy to recommend this company to all. My knowledge of modern technology is zero and I don’t want to learn. PC-help4U are always there for me and even when I called them and didn’t leave a message they took the trouble to find my number and called me back. The monthly fee is absolutely reasonable and gives me security.”
Penny Naimski, Beaconsfield

“You are a genius, What you did in two minutes just now, I have been trying to do since 8:00 this morning. Your time is greatly appreciated.”
John Critchley, Newbury

“I would like to thank your company very much for all the help you have given me when I had problems with my computer. I am the fixture secretary of Holmer Green Football Club so it is very important to me that my computer is working o.k. at all times –you have always been there for me –some times you have been able to guide me through problems without needing a home visit. Your staff are just first class and nothing is too much trouble for them. Once again many many thanks.”
Rupert Perry, Holmer Green

“As someone who is self taught but who has used either a pc or a laptop for many years, both in running a business and in a personal capacity, I have been delighted to ‘discover’ PChelp4U. They have been so friendly, helpful and efficient in addressing my computer needs and in responding to my queries, however minor. This has enabled me to continue to function technology-wise; and even to move with the times at the level of IT I wish to attain. I also now feel very confident that I have a highly competent, personal computer friend to whom I can turn in times of technological panic!”
Dr Cathy Sinclair, East Hagbourne, Didcot

“It is great to deal with an organisation who answer the telephone without endless queuing and advise promptly on how to help. Two particular issues were sorted for us;
1. when changing from Plusnet to BT, receipt of e-mails became unreliable
2. a blockage occurred when trying to use a Kindle associated with our wi-fi
Both these and other issues resulting from downloading Windows 10 were efficiently clarified for us over the telephone and by remote control. We will certainly be in touch again for any future problems.”
Bob and Madeleine Matthews, Burcott

“Over the years PC-help-4u have responded quickly to my various requests for help and dealt with them effectively and professionally.”
Steve Sharp, Haddenham

“We have been very pleased with the work that has been done for us, and would recommend PChelp4U to anybody.”
Henry Leighton, Didcot

“So far, very happy with your service.”
Ann Penty, Woking

“PChelp4U were a life saver. I tend to go into panic mode when things start going wrong on my PC, but they responded promptly to my call, explained things in language I thought I understood and then fixed the problems for me. They had to take the PC away but only kept it for a few days. It’s very reassuring to know they are there.”
Philip Morris, Great Horwood

“We initially contacted PC-Help-4U when we encountered problems part way through the process of upgrading our Windows operating system. We found that Ben and his team were very responsive and were quickly able to establish a solution that resolved the operating system transfer as well as ensuring that no data was lost during the conversion. Implementation was within a short time of our initial contact and the upgrade process was managed offsite within agreed timelines and previously agreed costs. The service included the collection and return of the hardware as well as testing the system and ensuring that our home network was fully functional. We were also introduced to a far superior network security system than had been our previous experience. Since then we have used PChelp-4U to define the appropriate specification for a replacement laptop and found that they provided excellent customer service with good communication and high levels of professionalism throughout the process. They have also been very helpful and responsive to additional questions.”
Nigel Goode, Steventon, Abingdon

“I first discovered PChelp4U about a year ago when I was having problems with my lap top. Unfortunately, after trying several things it proved to be irreparable. However, Ben was extremely helpful in finding me a new one which suited my needs & price range perfectly. I was very happy with the service I received, especially having it brought to my home and set up for me. I would definitely use this company again for any PC problems & certainly recommend!!”
Sonia Max, Thame

“I just wanted to send a very big thank you for arranging for Matthew to help my parents out on Friday- the feedback from mum and dad has been fabulous and they told me he was helpful, sincere, very personable and or course solved their problem. They have signed for the monthly service arrangement. Please pass my appreciation to Matthew.”
Paul Timmins on behalf of Peter & Margaret Milner, Aylesbury

“Super professional company to deal with and very friendly staff.”
Mike Smith, Thame

““I am not at all IT literate and frankly not interested in the workings of my computer. I just want it to work and do the jobs I need it to do, quickly and efficiently. PChelp4U have been invaluable in sorting out the problems with my old computer. It has been particularly helpful to be able to use the remote control facility for most problems. When I decided to replace the computer I didn’t know where to start but Ben sorted it all out for me, from recommending the most suitable laptop for my needs, supplying it and transferring all my files onto it. The young man who brought it out and installed it was most helpful, courteous and efficient. He made sure that the printer was properly installed, and restored my WiFi connection which I had lost. With no children or grandchildren to sort out my problems it is most comforting to have such an efficient service available when I need it!”
Sarah Wood, Haddenham

“We were delighted some years ago to discover someone local that we could call upon to solve some problems with our desktop computer.. Since then PChelp4U have set up a laptop, an iPad and resolved an issue with a printer. Recently, following their advice, we finally had the old desktop replaced with a new one, this was all organised and set-up by them.
We have always found Ben (and Matthew) to be helpful and courteous at all times. Any computer issues have been dealt with promptly and efficiently and we have no hesitation in wholeheartedly recommending PChelp4U.”
Annette & Mike Hulse, Winslow

“We contacted PChelp4U in distress when our desk top blacked out one evening. Charlie collected it the next day and Matthew returned it within 48 hours having ordered and fitted the parts needed to bring it back to life. New anti-virus software was also installed at the PChelp4U workshop. We were very pleased with PChelp4U’s level of support and the fact that they picked up and returned the PC exactly when they said they would.”
Bryan Ferguson, Prestwood

“Very pleased with your excellent service and obtaining for me a HP Pavilion desktop computer, transferring and updating programmes and data from my old machine.
PChelp4U dealt with me very efficiently and kept to their schedule, delivering the machine and pairing it up to my printer and internet router, leaving me with an up and running new system.”
Don Carey, Haddenham

“I can certainly say that the work and help you gave me with a difficult computer was most successfully done. Quick and understanding reply to my call for home visit.”
Margaret Perkins, Witney

“I am extremely grateful for the help received from PChelp4U after I had been the victim of an online scam. Their first thoughts were for me and making sure that the culprits would not be able to take any more money from my account. The information, help and professional courtesy received from everyone I spoke to will be remembered, always, and I have no hesitation in recommending PChelp4U.”
Denise Ballard, Watlington

“In January 2018, my Envy HP (Windows 12) had failed to start. The company whom initially I used for repair diagnosed a corrupt operating system. The PC was returned with the operating system back to W8, and without application software nor data. Within a few days, the PC again failed to start. I called PChelp 4U and received a visit very shortly after. They took away my PC and identified a faulty hard disc. This was replaced and W10 installed and my main software applications were re-installed for me. The whole matter was dealt with quickly and very efficiently. From my experience, I would not hesitate to strongly recommend PChelp4U.”
Michael Chown, Abingdon

“Just a note to say how pleased I am with your excellent service. I am so pleased I saw your advert in “Round About” magazine and noticed a testimonial left by a friend of mine. It prompted me to contact you as I was having difficulty getting in touch with my existing IT support company. I must say it is very difficult to find people in the IT world who deliver an efficient service in language a senior citizen can understand. I have no hesitation in recommending you to anyone considering using your services. Your staff are polite and efficient. Thanks for all you do for me. Best wishes for the future.”
Neale Hatch, Marlow

“I was very pleased with the service I received. Once I explained the problem of my computer not working, after an update, the engineer was able to re-assure me and de-install that update to the previous one. The service was quick and efficient. I would recommend this company to friends.”
Sheena Davie, Abingdon

“PChelp4U quickly and efficiently upgraded my old computer from Windows Vista to Windows 7, within the time scale and the estimate they provided, now it runs smoothly and quickly. I would not hesitate to use them again if the need arises.”
Brian Talbot-Best, Abingdon

“I have found every one at PChelpU friendly, knowledgeable and competent and they have dealt with my requests for help promptly and efficiently. I particularly like the fact that for a monthly subscription I know that help is always at the end of the phone.”
Walter Gutteridge, Beaconsfield

“‘I had an all-in-one desktop that managed everything I required of it for nearly five years. It suddenly started to indicate a fault that produced both black- and blue-screen warnings, so I contacted PChelp4U. A faulty HDD was diagnosed and a replacement was fitted. All went well for a couple of weeks, and then the same warnings began to appear. It appeared that the fault was more deep-rooted, probably to do with the way everything is somewhat ‘crammed-in’ to an all-in-one machine. I took the decision to ask PChelp4U for advice on replacing the desktop. The Acer Veriton they supplied, together with an Asus monitor, have performed perfectly so far, and I’m looking forward to continued good results. My experience of dealing with them has been completely positive, and I’d definitely recommend them without reservation for their professional attitude and all-round helpfulness.”
Chris House, Caversham

“I have no hesitation in highly recommending PChelp4U. As I was not confident in installing a new laptop myself when I needed to upgrade my old laptop running Vista to a new laptop running Windows 10, they were able to guide me about the suitability of the best equipment for my use. They purchased the new laptop and transferred all the data from my old laptop to the new one and installed it within four days of their initial visit to my house and made sure the printer and my tablet were properly communicating with each other, and that I was able to understand the new system. Although I did not need any further guidance I am confident they would have been happy to give additional help if required. In summary I was very happy with the service they gave me.”
Susan Jupp, Dorchester

“I have been very happy with the service that PChelp4U have provided. I had been having problems with my laptop running very slowly and not connecting to the internet for quite a while and saw an advert in the local ‘Life in Buckingham’ publication. As I am out at work all day an engineer came out to my place of work to give me a free consultation. I was happy with the proposal and my laptop was taken away and returned to my place of work a few days later. I had a couple of problems after I got home (due to my lack of understanding rather than relating to the work that had been done) and had these resolved quickly and efficiently via remote access for no extra charge. I would not hesitate to recommend PChelp4U and will definitely use again if I have any more problems.”
Anna Rees, Buckingham

“I had a need to upgrade my old machine and was overwhelmed with the advice from the so-called suppliers. I was advised to contact PChelp4U by a friend and was delighted with the service I received. It was prompt, I understood what was on offer, it was in my budget, and the new machine was up and running within a few days with all the files and data from my old computer safely installed. A great pleasure to do business with PChelp4U!!”
Rod Le Roux, Burnham

“Very impressed with the service provided by Matthew of PChelp4U. My computer was wrecked by AVG installing their so called anti virus software but, fortunately, Matthew was able to put things right quickly and efficiently. My computer is now a different machine, having undergone a thorough clean up together with having original software re-installed. I cannot sing his praises too highly and I shall certainly recommend his services to others in a similar position.”
Brian Morgan, Abingdon

“We recently found it necessary to replace our somewhat dated computer and printer and decided to try PChelp4U having read a few testimonials in Round & About.
From the moment we made contact these young men couldn’t have been more helpful and efficient. We had a consultation visit within two days and our options were discussed very succinctly, with excellent advice given to suit our requirements. We chose to allow the company to order on our behalf, the cost being very fair and everything was ready within a week. Installation and explanations took approximately one hour. We always have the option to call Ben with any problem, which being a bit of a dinosaur I have had to do once since, through only my own ignorance and he was both helpful and extremely patient! Wouldn’t hesitate to recommend PChelp4U and wish them every success.”
Mary Jahanshahi, Marlow Common

“It is good to know that PChelp4U are on hand locally to help with the frustrating IT problems that ‘bug’ all of us from time to time. I have always found them to be very reliable and provide a prompt and efficient service.”
Liz Reardon, Winslow

“Best and quickest service I’ve ever had anywhere in the country.”
John Green, Prestwood

“Many thanks to you both for sorting out our laptop. It is now working perfectly, and much faster than before. We feel much happier knowing you have installed virus cover and checked out the whole system. Once again, thank you very much.”
Christine Rayner, Buckingham

“I can’t thank PChelp4U enough for sorting out my serious computer problem. I have never, in dealings with any company, had such prompt and wonderful service from all the staff and what’s more they kept me informed of what they had to do to resolve the problem. I would have no hesitation in recommending this company to sort out your computer problems and I know of other people in my area who have used them as well and are very, very satisfied with their response.”
Anne Webb, Watlington

“I have been extremely pleased with all the help in the last few years from PChelp4U. I love my computer and iPad and hate to be without them. I have always found prompt help from PChelp4U, especially over the phone or a visit. I could not be without their care and knowledge, I certainly recommend them. I have used other firms and been charged large amounts for short visits etc.”
Judyth Maxwell, Stone

“PChelp4U has been a great help to me and I agreed to pay a modest sum each month. Matthew firstly called to assist me with various problems and when I have needed advice Benjamin has been most kind and helpful on the telephone. I am at present in South Africa and feel confident that my computer is behaving very well thanks to the help that I have had and it is a great relief that I am still in contact around the world. I have been happy to recommend PChelp4U to colleagues.”
David W Smith, Finmere, Buckingham

“I was very happy with the service you gave me in buying and installing my new pc. It was a very prompt, smooth and stress-free experience! Since then I have had no problems requiring your help (hope I’m not making myself a hostage to fortune!), but should anything arise, I feel confident that you would provide the same level of excellent service. No hesitation in recommending you to anyone needing IT help.”
Marjorie Court, Henley-on-Thames

“I am writing to say how pleased I am with my new Acer lap-top and Canon printer supplied by Matthew and Charlie in Wallingford. The transition from my old computer to the new laptop was very smooth, and Matthew’s training was very helpful and reassuring. It is very good to know that I have advice at the end of the telephone, and I would certainly recommend your firm to anyone who needs prompt and efficient assistance with a PC problem.”
Angela Simpson, Dorchester-on-Thames

“Your help was very good and quick and the service was first class, to find service like yours today is very hard. I am not a very good computer user at times, and I am inclined to make some silly mistakes like moving data to the wrong places. You very quickly corrected this in a very short space of time, many thanks for repairing this for me.”
Brian Morrish, Aylesbury

“Thankyou for the new laptop you supplied and setup, its great to know I can call or email you at anytime if I have any problems and know that as you are a local business I am assured of expert service.”
Francis Collins, Winslow

“I have no interest in technology and have no wish to understand it. I know I need to have it and use it in the modern world. PChelp4U came in, took away my old laptop, saved all my files, recommended a new laptop, transferred all my files but without all the bugs and problems I had been experiencing. They gave me training to use a new system. They take the stress out of it all. I cannot recommend them highly enough. They are very, very good at what they do and I would never use anyone else. 12 months later – everything works like a dream!”
Ruth Ash, Buckingham

“I joined PChelp4U two years ago. I find all the members of staff who dealt with my computer problems to be highly professional, competent, skilled and pleasant. If they cannot deal with me immediately, they get back to me in a reasonable time space. I find the remote access very helpful. I am in my late 60’s and find this service very reassuring. Previous experiences with other computer services were not as competent as this service. It is much easier to access and good value for money. I highly recommend PChelp4U.”
Chloe Knightley, Abingdon

“Thank you for your help with my PC and printer. I have been very satisfied with the help provided and would definitely recommend PChelp4U to friends and family.”
Gina Badham, Great Kingshill

IT Support Testimonials Related to Business Users

“Many thanks for your prompt and efficient help today. I am delighted with the help that I have received from PChelp4U. As you know I have been using sole agents as computer help up to now and I have found this most unsatisfactory with a variable level of knowledge and regularly being let down. In contrast your company has been reliable and even when you were unable to come at short notice your colleague drove some distance to attend and was polite and efficient. Your pricing structure is perfect for a small company such as mine and I look forward to a long association with you and your team.”
Oliver Cassell, Oxford Plastic Surgery, Murcott

“Having worked in big organisations most of my life the big change to running my own micro-business was the need to either be self-reliant or to be able to rely on others to provide essential services. Since I started in March 2012 I have always known that you would react speedily, professionally and reliably fix my problem. In particular I had selected – on my accountants recommendation – another internet provider. It was a near-disaster when they let me down last autumn but you sorted me out in no time flat. It would be my pleasure to recommend you to anyone needing IT support.”
Dick Richardson, Luxopus, Haddenham

“We cannot thank PChelp4U enough for helping us to sort out major problems that we had with our website and emails earlier in the year. They have now developed and designed a new website for us that is making us far more visible on the web. We would highly recommend them to anyone due to their quick professional, friendly service and advice they give.”
Chris Button, Let’s Group Ltd, Winslow

“I recently needed help with having the correct I.T. as I am in the process of setting up my own business. I therefore needed appropriate advice and the right hardware and software in order to meet my requirements. The initial consultation was enlightening – I was given a wide variety of options which could enhance my company. It was a relaxed appointment and there was no pressure to make any commitments. Having chosen the desired systems it was installed quickly and efficiently by one of the skilled and friendly team. Additionally the after sales service was exemplary. I would whole-heartedly recommend using PChelp4U as they do what only small companies can do; namely offering a personal and responsive service that puts the customer first.”
Andy Wimbor, Cabot Therapies Limited, Great Horwood

“After wasting over 2 weeks trying to resolve my desktop issue, I summoned the help of PChelp4U, by simply answering the advert in my local parish magazine.
A wise choice as it turned out. The visit was prompt, the problem diagnosed and the tower unit taken away for it to return 48 hours later, operating correctly, and much quicker than when it was new! The price quoted was the price paid, no more no less! I know who to turn to next time there’s a problem and so should anyone else!”
Toni Passantino, Style Hair and Beauty Ltd, Stewkley and Wing

“Thank you to Pchelp4U for building our brand new website and for the efficient, professional and friendly service received throughout – we are delighted with the result. An excellent local service which we would have no hesitation recommending to others.”
Chris & Maria, Thame Show, Thame

“As a Small Business working within the Pharmaceutical industry, technology plays a vital part in how l manage my business. If l have computer/technical issues l always contact PChelp4U l have always found them to be understanding, efficient and professional.”
Julie Stallwood, UK Resourcing, Chilton

“PChelp4U have done a variety of work for me this year ranging from setting up a network, rebuilding PC’s and troubleshooting a number of issues. In all cases, the work has been done quickly and professionally at rates that are fairly priced and transparent. I have already recommended PChelp4U to others and will continue to do so.”
Andy Bedwell, Point of Difference, Haddenham

“We would like to thank you for your prompt and professional service supplied over the past years. We have always had an excellent service at a value for money cost. We would not hesitate to recommend you.”
Jon and Jane Saunders, Greenthumb, Long Crendon

“The engineer has resolved major problems on our main desktop and also a laptop – the service was exceptional involving him working over one weekend and visiting us in the evening to suit when we were available – the result is two computers that now work perfectly – we have no hesitation in recommending him.”
Rodney Glew, RGS Associates, Thornborough

“Excellent service from you and very quick! Thank you for that.”
Unita Hopkins Lewis’s Newsagents, Steeple Claydon

“Thank you for sorting the problems and everything seems to be working fine and quicker!! More than satisfied.”
David Copperwheat, Coppers& Co Chartered Accountants, Granborough

“PChelp4U took away my sluggish and generally ailing laptop, promptly diagnosed the problem and provided a proposal and quotation for the work. The work was undertaken swiftly and with helpful communication throughout. The laptop has been restored and upgraded to my complete satisfaction. I would not hesitate to use PChelp4U again, and recommend their service to any potential customers.”
Graham Pullen, Pullen Associates (Bucks) Ltd, Long Crendon

“I just wanted to say thank you for helping set up our office computer network. We have been very impressed by your efficient and professional service and look forward to working with you in the future. Thanks again.”
Sarah Palmer, Palmers Furnishings, Stone

“I would just like to say thank you for rebuilding our computer after it crashed with a bad virus. You even managed to get everything back which was lost – business paperwork, photos, etc.. Still running like a dream.. Many thanks.”
Adam Richardson, Unique Installations, Bicester

“Just to say, brilliant service! My laptop is running much better and thanks for fixing so quickly!”
William Lowe, Carey Lowe Associates, Buckingham

“Just want to say thanks for the excellent service I have received. I was having significant trouble managing the relationship between my internet provider BT and Microsoft Outlook . had spent considerable time talking with BT to no real avail. PChelp4U sorted it out and provided on line assistance. They also cleaned up my machine and added new security which was much needed. Also very friendly cooperative service. A good outfit!”
George Gater, KnowledgeBase Solutions Ltd, Stewkley

“Just to say you have twice saved me from disaster after my computer crashed. You managed to recover lost vital data and I am very grateful. I wish you all the best, a service such as yours is essential to small businesses.”
Chris Salmond, London Crown Glass, Henley-on-Thames

“Having been embarrassed many times by asking my seven year old grandson for help I decided to turn to ‘pc-help-4u’ to get my system sorted out. I was impressed with the premises, pleased with the service and very happy with the outcome. Thank you Ben and everyone concerned.”
Greta Smith, L G Smith & Son, Shabbington

“PChelp4U are always fast and efficient at solving my day to day IT problems. Highly recommended.”
Daniel Bastone, Flame Retail Ltd, Reading