PChelp4U Testimonials

"The importance and value of a local support from PChelp4U cannot be overstated. When an elderly PC persistently “froze”, it was not only cured, but cleaned up to such extent that it now performs faster than ever before. When the power pack hardware failed, a replacement was provided and fitted within hours. When a newish laptop seemed to commit suicide through a trojan horse infection, PChelp4U managed to restore all the data files, add improved security, and clean out all the redundant software so as to boost start-up and performance. I am impressed that work is carried out quickly and that the quoted repair times and costs have been adhered to at all times. An excellent local service!"
Neil Dury, Haddenham

"PChelp4U saved us hundreds of £s and the hassle of buying a new PC. By doing a software re-build they fixed the performance issues with our current PC – it now runs noticeably faster, and even the internet access is faster."
Lawrence Holsworth, Dinton

"My PC had crashed and I called PChelp4U, the engineer responded quickly to my request for help in specifying and replacing the unit. Within 24 hours he had set up my new PC and I was up and running again."
Richard Thurbon, Long Crendon

"I can’t recommend PCHelp4U highly enough. Having dropped my laptop on a stone floor with a deadline looming, not only did they come out the same day and retrieve the information on the hard disc they also lent me a screen to see me through until my laptop was fixed. Having had such a good initial experience with them, I asked them to look at our other computers and after rebuilding the software on both they now work far better than ever before, saving us the cost of upgrading. I wouldn’t use anyone else now and I would have no hesitation in recommending them to others."
Susan McNicholas, Long Crendon

"My computer had been infected by a Trojan virus. I contacted PChelp4U without any prior knowledge simply because it was based locally. The response was immediate and the engineer explained clearly what needed to be done, how long it would take and how much it would cost. He completely cleared my hard disc then re-installed the programmes and data I needed whilst getting rid of those I didn’t need and also installed a much better security system. My computer was returned on the day promised, at the price agreed and the result was very impressive. Most noticeable was how much faster everything performed, quite remarkable. This was a very professional and efficient service which I have already recommended PChelp4U to friends with computer problems."
Gerald Garratt, Haddenham

"The engineer punctually collected my pc and later, a laptop for repair which were both returned as promised exactly when we had arranged. I experienced efficient and professional service on the three separate occasions I used the company and I have recommended PChelp4U to several friends locally."
Tim Ecott, Cuddington

"How I wish I had found this company earlier! My computer had become slower and slower! It was returned on the day and time arranged and is now a joy to use. Everything was explained well and easy to understand for a non-expert user. I will certainly be happy to recommend them to anyone having problems."
Sue Owens, Haddenham

"My computer had been giving me trouble for some time, running slowly, requiring constant updates and finally not allowing me access to my web browser. I was frustrated and felt helpless. I phoned PChelp4U and was told that they were able to pop in on that same day (Saturday) – relief. The engineer had to take my PC to his workshop and must have worked on it over the weekend as I had it back on the Tuesday as promised with new security software installed and an overhaul of the system, and it now works like a charm – better than new. My husband opted for the security software too and we are no longer bothered with constant security updates – they happen in the background on both our pcs. We feel reassured to know that we can now be helped by PChelp4U remotely if necessary. We feel really well looked after and would sincerely recommend PChelp4U to anyone with a PC problem."
Barbara and Peter Simpson, Little Kingshill

"We would like to thank you for your prompt and professional service supplied over the past years. We have always had an excellent service at a value for money cost. We would not hesitate to recommend you."
Jon and Jane Saunders, Greenthumb, Long Crendon

"The engineer has resolved major problems on our main desktop and also a laptop – the service was exceptional involving him working over one weekend and visiting us in the evening to suit when we were available – the result is two computers that now work perfectly – we have no hesitation in recommending him."
Rodney Glew at RGS Associates, Thornborough

"As I work from home for a non UK company it is essential that I have access to good IT support.  My laptop had lots of software conflicts which were slowing the machine down.  The software rebuild has brought it back to speed.  I also had a problem with the laptop freezing and shutting down.  PChelp4U configured the corrupt drivers and it is now up and running again.  Thank you for your prompt and efficient service."
Joe Arnold, Winslow

"Very happy with the work that PChelp4U did for us. They responded promptly to our enquiry, came round to see us and assured us our computer was not beyond help. All fixed within a couple of days. Don’t think they could have done more. Excellent."
Geoff Rendle, Winslow

"My computer was giving problems and I am delighted I contacted this business for assitance. I was given a “Day /Time” to visit my house, which was adhered to (most unusual these days).  On the spot repairs could not be completed and my desktop machine went to their workshop.  When it was taken, I was given a day/time it would be returned comptely overhauled.  This return time was also adhered to.   A lot of “junk programs” I never used were removed, which gave me faster response times. A completely new “Anti-Virus-Security System” was installed which has many enhancements over the one I previously had.   Later, I received a follow-up e.mail, to see if I was still happy with the overhaul – a nice touch.  I highly recommend PC-Help-4U as an efficient and importantly, local business for all computer linked problems."
John M. Ward, Haddenham

"I was very happy with the service you provided. My laptop crashed at a very difficult time (not that there is ever a good time). You responded quickly, kept me updated through your diagnosis, and carried out the necessary rebuild quickly and effectively. You returned my fully restored laptop when you said you would, and I feel that the charge for the work done was very reasonable. I would (and have already) recommended your services."
Kevin Chappenden, Buckingham

"Excellent service from you and very quick! Thank you for that."
Unita Hopkins
Lewis’s Newsagents, Steeple Claydon

"My desktop PC locked up on shutdown and all attempts to restart the PC failed. I phoned PChelp4U and the engineer arrived later that day to check it out. He could not repair it there and then, so it was taken away for checking and for the hard drive to be cleaned. New security set up and back-up applications were recommended and installed, both on the desktop and my laptop computers. He also, sorted out my network connections with the laptop and older desktop PC so that I could have access to folders from any of the computers. Within a couple of days, all was sorted and the pc was working well with quicker start up times and with reliable backups to external hard drives. I have no hesitation in recommending them for their prompt response and valuable advice. They will be my first port of call in future."
Tony Buckingham, Winslow.

"We were very happy with the service you gave us. It was really nice to have someone give prompt and very professional service. What a joy. Thank you so very much."
Carol & Stuart Monro, Haddenham

"I would like to commend the work done. My computer ceased to function last year and I telephoned PChelp4U. Despite a full diary they came out that day and did not give up until they had it working again. Friendly and courteous they will always be the firm I ring when I have computer problems."
Martin Andrew, Haddenham

"I’m really pleased with all the work you did for me, so a big thank you for that!"
Caroline Blake, Buckingham

"We’re very happy with PChelp4U’s efficient service. The engineer quickly sorted out our home office computers, improving performance and solving some mind-bending synchronisation issues along the way. Also repaired a damaged laptop very cost-effectively."
Greg Smith, Long Crendon

"I have used PChelp4U to upgrade the HDD system on my PC with more capacity and to recover data from a dysfunctional HDD. This was achieved easily, swiftly and expertly by the engineer with barely any interruption to my PC output. The PC has performed faultlessly since the ministrations."
Mark Harvey, Haddenham

"I recommend PChelp4U to all my friends and family. They have rescued me on more than one occasion when I have had problems with my computer, completely rebuilding it after it was affected by a virus and then installing a security protection package. Great service and reasonable charges."
Susan Joyner, Haddenham

"My laptop was rebuilt and now works perfectly. I would recommend PChelp4U to anyone who needs a computer expert."
Sylvia Sherwood, Stone

"Despite having had my hard drive, motherboard, heat sync and fan replaced by the manufacturer on my 9 month old laptop, I was still having a range of highly disruptive problems with it. The engineer from PChelp4U came out to see me very quickly, ran a range of diagnostic checks and identified the problems immediately and accurately. He also installed new anti-virus software which is speedy and rigorous, as well as giving me advice over the phone about a specific issue. They have been extremely helpful and thorough and I can highly recommend PChelp4U."
Rosie Stevens, Stone

"We were very pleased with the prompt service PChelp4U gave. They not only got our printer to receive instructions from the Mac, but it now also scans, which is an additional bonus. PChelp4U’s number is now on our file and we will always contact them regarding our Mac."
Barry and Veronica Keating, Dinton

"My six year old PC was very slow and I was having to work around an increasing number of glitches. I rang PChelp4U and 30 minutes later my doorbell rang (he was just passing). We discussed my problems and within half an hour he left with my PC under his arm. 48 hours later it was returned after a complete rebuild and is now working at least twice as fast as before. Brilliant!"
John Gornall, Stone

"Just a quick note of thanks, our pc is running like a train! Fantastic to get quick boot up and internet connection."
David Dust, Oakley

"I happily praise this business. Having made ‘phone contact, I was given a day/time that the engineer would arrive at my home and much to my delight, he arrived as stated (not very often this happens these days). My p.c. could not be repaired at home, it was taken away for checking and was returned again as confirmed. A lot of “old junk programmes” were removed, a new security set up was recommended and installed. A faster machine resulted. We had a few “hic-ups”, but they were soon sorted. If you need help, you can feel confident PChelp4U will do a good efficient job."
John Ward, Haddenham

"Our computer was rebuilt and we have been very satisfied with the work done – we had thought that we needed to buy a new PC but, following the rebuild, it is now running much faster. We recommended PChelp4U to a friend and they set her up with a new PC – another satisfied customer. We will definitely continue to recommend PChelp4U to other friends in need of computer expertise."
Doreen Urch, Oakley

"After a very reluctant decision to acquire a laptop, I called in PChelp4U, who came to my home and talked me through many ‘ins and outs’ of buying a laptop. I would not have known where to start or what to choose, but thanks to PChelp4U all that was done for me and the engineer set it up and showed me how to get started. My main interest was to email my son, abroad, which thanks to PChelp4U, I can now do."
Pamela Fenn, Oakley

"I have used the services of PChelp4U as computer consultants from whom I have received very competent and timely advice on our PC operating needs."
John Holding, Long Crendon

"PChelp4U has provided me with an efficient and friendly service at a reasonable price."
Peter Williams, Haddenham

"We would like to say thanks to PChelp4U for the work done with our computer. We have previously tried two of the leading brand antivirus softwares and in both cases they have slowed the computer down by clogging up the memory. The one PChelp4U recommended and installed is great. It’s been over six months now and the computer’s still working very fast and efficiently. Thanks again and we look forward to using PChelp4u in the future."
Bethan Knowles, Haddenham

"I have used PChelp4U for nearly a year. Having purchased a computer but sadly a complete novice I needed help. Being a pensioner who was very sceptical of the Internet, I may not have been one of the easier pupils. I found the engineer to have thorough knowledge of all aspects of the machine itself and its many uses. His guidance and patience gave me the confidence needed, and an introduction to, a whole new Internet world. All questions, however simple, were answered in a detailed and polite manner. I often do, and would recommend PChelp4U to anyone who needs technical or friendly advice for their computer."
Freddie Lodge, Long Crendon

"Until recently my laptop was a piece of frustrating wizardry. Now thanks to the PChelp4U engineer’s teaching and his skills in putting right faults on my computer, I really am getting benefit from wider usage. What is more, I know there is always someone at the end of the line to give willing and helpful advice."
Mike Midgely, Haddenham

"It has always been my intention to write to you to thank you for setting up my new computer at short notice. Everything has been working perfectly well with no problems. I was taken up by the prompt, courteous and very professional manner you went about it and I shall certainly be contacting PChelp4U the next time I require any repairs or other carried out. Once again a big thank you."
Tony Dorsett, Long Crendon

"I am very pleased with the work that PChelp4U carried out for me recently. The engineer arrived promptly, carried out the work (sorting out a problem with my wireless printer) and then returned to install new anti-virus software, which is working fine and not slowing down my computer like the original software was."
Alan Ayres, Haddenham

"I turned to PChelp4U one day when I had a problem with installing my new printer. I was very pleasantly surprised when they came out on the same day and not only installed the printer but took away my PC which had virtually ground to a halt and returned it 3 days later as promised, when it was working beautifully. Since then I have again turned to them with a simple problem this time and once again they were able to help me straight away. I now feel confident of asking them for help whenever I have a problem."
Tessa Prodger, Long Crendon

"We were very happy with the work and will be back for more if we ever need it."
Mike Dickson, Haddenham

"Thank you for sorting the problems and everything seems to be working fine and quicker!! More than satisfied."
David Copperwheat, Coppers& Co Chartered Accountants, Granborough

"PChelp4U took away my sluggish and generally ailing laptop, promptly diagnosed the problem and provided a proposal and quotation for the work. The work was undertaken swiftly and with helpful communication throughout. The laptop has been restored and upgraded to my complete satisfaction. I would not hesitate to use PChelp4U again, and recommend their service to any potential customers."
Graham Pullen, Pullen Associates (Bucks) Ltd, Long Crendon

"I just wanted to say thank you for helping set up our office computer network. We have been very impressed by your efficient and professional service and look forward to working with you in the future. Thanks again."
Sarah Palmer, Palmers Furnishings, Stone